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Whether you have a technical question, want a product demo, or need a custom enterprise quote — our team typically responds within 4 business hours.
4-hour response SLA 500+ enterprise clients Hyderabad-based team
Email Us
hello@casetrail.ai
support@casetrail.ai
Replies within 4 business hours
Call Us
+91 90000 00000
Mon – Fri, 9 AM – 6 PM IST
Enterprise: dedicated account line
Support Hours
Monday – Friday: 9 AM – 7 PM IST
Saturday: 10 AM – 2 PM IST
Enterprise: 24/7 priority support
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Common Questions
Quick answers before you reach out.
How quickly can Casetrail be set up for my organisation?
Most teams are fully onboarded within 1–2 business days. Self-serve API access is instant — just sign up and generate a key. For enterprise integrations requiring SSO or custom SLA, our team will guide you through a structured onboarding over 3–5 days.
Do you offer a free demo?
Yes. Fill out the contact form and select "Request a Demo" as the subject. Our team will schedule a 30-minute personalised walkthrough tailored to your use case — HR, legal, or financial services.
Is there a free trial?
Yes. Every new account gets 50 complimentary court lookups and full sandbox API access for 14 days. No credit card required.
Do you offer volume discounts for enterprise clients?
Absolutely. Discounts begin at 10,000+ monthly lookups and scale from there. Contact our sales team via the form or at hello@casetrail.ai for a custom quote.
What information should I include in my enquiry?
To speed up our response, please include your name, company, use case (HR/legal/finance), estimated monthly volume, and any technical requirements (API, bulk CSV, webhooks). The more context, the faster we can tailor a solution for you.
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